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Shipping Policy

Shipping charges are determined by the total value of your order. Standard shipping charges apply to the continental United States. All U. S. packages under 16 ounces will be shipped by USPS. All U. S. packages 16 ounces and obove will be shipped by UPS. A shipping chart is located below. (We have the right to update and/or change shipping charges at any time.). Rush delivery is available at an additional $20 charge. Please be aware that we cannot ship to a P. O. Box address. Orders that weigh under 16 oz. are shipped via United States Postal Service (USPS); all orders from U. S. Military bases and/or APO's will ship via USPS. Please allow 7-14 business days for delivery of these orders.

(Please note: Orders are received and shipped from Monday morning until midnight Thursday. Orders are not shipped on Fridays.)

Shipping Chart
Regular shipping charges apply to the continental U. S. and are determined by the total value of your order. See chart below:

Shipping for orders totaling Price:

$0.00 - $25.00 $8.75
$25.01 - $50.00 $9.75
$50.01 to $100.00 $10.75
$100.01 to $150.00 $11.75
$151.01 to $200.00 $13.50
$201.01 to $300.00 $15.50
$301.01 to $400.00 $19.50
$401.00 to $500.00 $25.00
$501.00 + $32.00

*Oversized packages or extremely heavy packages will be shipped actual freight.
*Add an additional $20.00 for 2 day air.
**Add an additional $15.00 up charge for any package going to Alaska, Hawaii, Canada or Puerto Rico
Note all shipments going to Alaska, Hawaii, Canada or Puerto Rico will be shipped USPS (United States Postal Service)

 

Return Policy

Wedding accessories, wedding favors, bridesmaid gifts or groomsmen gifts that have been personalized with engraving and /or embroidery are nonrefundable. For all other wedding accessories, wedding favors, bridesmaid gifts or groomsmen gifts, a refund will be given for the unwanted portion of your order (except for rush fees and shipping & handling). After processing your return, you will receive a receipt of credit within 7-10 business days. If you wish to make an exchange, we will issue the requested changes to your order and process it upon receipt of the returned portion of the order. We charge shipping & handling for exchanged orders being reshipped.

Once an order has reached our distribution center an order cannot be cancelled or modified. If the order is unwanted you will need to ship the order back to us as a return or exchange. All items must returned within 30 days of receipt.

Damaged Goods Policy

We will replace any of your items that arrived and were damaged during shipping. You must notify us by email immediately (within 5 days) if the item is damaged in shipping. Note all product descriptions and images very closely before check out as we can not replace items that note specific characteristics of the product that you may not have realized before ordering.

 

Backorder Policy

If something you have ordered is out of stock, you will be notified by e-mail. You will then have the choice to hold your entire order until the back ordered merchandise has arrived, or to have the items shipped separately. If we are unable to reach you and you have not responded to us with instruction, your entire order will be held and will ship complete upon arrival of the back ordered merchandise.


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